Franz Josef






west coast essential services

When travelling around the West Coast of the Southern Alps, New Zealand you might feel like you have stepped back in time and "gotten away from it all". But the relaxed pace of things and small size of most towns here doesn't mean you have to go without. You can get all the essentials you need to make your West Coast journey comfortable and easy.

See the list below for an idea of essential services in each West Coast town. We endeavour to keep this information as up to date as possible however information does change.

For Emergency Services in New Zealand - Ambulance, Fire or Police - please DIAL 111 immediately.

West Coast Banks

Westport - Several banks and ATM machines

Reefton - BNZ branch, ANZ ATM at Reefton i-SITE

Greymouth - Several banks and ATM machines

Hokitika - Several banks and ATM machines

Franz Josef Glacier - ATM machine located at West Coast Wildlife Centre

Fox Glacier - NZ banks ATM in Fox Glacier Store

Haast - ATM (NZ cards only) at Johnstone Motors, Jacksons Bay Road and Haast Foodcentre, Haast township

West Coast Churches

Westport - Anglican, Apostolic, Catholic

Reefton - Anglican, Baptist, Catholic, Union & Vision

Greymouth - Anglican, Baptist, Catholic, Uniting & Salvation Army

Hokitika - Anglican, Baptist, Christian, Catholic

Franz Josef Glacier - Catholic and Anglican. Check outside the churches for service times.

Fox Glacier - Catholic

West Coast Internet Services

Westport - i-SITE, Buller Distrct Library, accommodation and cafes

Reefton - i-SITE, accommodation and cafes

Greymouth - i-SITE, Grey District Library, Kodak Photo shop and cafes

Hokitika - Cafes, accommodation, Kodak photo shop, Westland District library

Franz Josef Glacier- Scott Base DOC and i-SITE Information Centre, Full of Beans Café, The Landing Restaurant & Bar, West Coast Wilderness Centre

Fox Glacier - Cafes and accommodation

Haast - Café and some accommodation providers

West Coast Medical Services

Westport - Buller Health Medical Centre (03) 788 9277

Westport - Coast Medical, 161 Palmerston St, (03) 789 5000

Westport - Emergencies - Buller Hospital, Cobden St, Westport (03) 789 9030

Reefton - Reefton Hospital, 120 Broadway, (03) 769 7420, Medical and continuing care beds, accident and emergency, out patients, 10 Long stay/Rest Home beds

Reefton - Reefton Health Medical Centre, (03) 769 7440, Hours:  9 am—12 noon, 2 pm—5 pm every day. Emergency surgery 4 pm weekends and public holidays.

Greymouth - High Street Medical Centre (03) 768 5942 or Greymouth Medical Centre (03) 768 9300

Greymouth - Emergencies - Grey Base Hospital, High Street, Greymouth (03) 769 7493

Hokitika - Westland Medical Centre (03) 755 8180, emergencies call Grey Base Hospital (03) 769 7493

Whataroa - A Doctor is available locally on (03) 753 4172

Franz Josef Glacier - Medical Centre Mon-Fri 8.30am-4.30pm phone (03) 752 0700, After hours emergencies phone 027 464 1192

Fox Glacier - Fox Glacier Medical Centre, Main South Rd State Highway 6, (03) 751 0836 after hours emergencies 027 464 1193

Haast - Hannahs Clearing Medical Clinic, Jackson Bay Road - Nurse available during daytime (03) 750 0800.

West Coast Pharmacies

Westport - Buller Pharmacy, 160 Palmerston St (03) 789 7629. Open 5 days and Sat morning.

Reefton - Masons Healthcare Reefton, Broadway, Open Mon-Fri 9am-5pm, Sat 11am-2pm. Not open Sundays

Greymouth - Masons Pharmacy or Unichem Pharmacy, both open 8.30am - 5pm, both on Tainui Street, rotating duty on Saturdays. Not open Sundays

Hokitika - Westland Pharmacy, 10 Weld Street (0800) 107 455, open 6 days

Franz Josef - The Fern Grove Souvenirs and Foodcentre has limited across the counter medicines.

Fox Glacier - Some items available in Fox Glacier Store

Haast - Seem items available at Haast Foodcentre, main Haast township and Haast Beach General Store, Jacksons Bay Road

West Coast Police

Westport - 11-13 Wakefield St (03) 789 7339

Reefton - 86 Broadway (03) 732 8500

Greymouth - 45 Guinness Street (03) 768 1600

Hokitika - 50 Sewell Street (03) 756 8310

Franz Josef - Opposite the Mobil Station on SH6 (03) 756 1070

Fox Glacier - nearest is Franz Josef Opposite the Franz Josef Mobil Station on SH6, (03) 756 1070

Haast - 2 Pauareka Road, Haast township (03) 750 0850

West Coast Postal Services

Westport - NZ Postshop, 155 Palmerston, Mon - Fri 8:30am - 5pm, Sat 9am - 1pm

Reefton - NZ Post, 66 Broadway

Greymouth - NZ Post, 98 Mawhera Street Mon – Fri 8.30 – 5pm, Sat 10-12.30pm

Hokitika - NZ Post, Revell Street, Open 8.30am – 5pm Mon – Fri, Sat 10-12

Franz Josef Glacier- At the Mobil service station. Open 7 days

Fox Glacier - Fox Glacier Guides, Main South Rd, State Highway 6. Open 7 days

Haast - At Haast Beach General Store, Jackson Bay Road, Haast.

West Coast Petrol / Service Stations

Karamea - Petrol available at Karamea Information Centre

Westport - BP 2Go Palmerston St, Mon-Fri, 6am-8.30pm Sat-Sun, 6.30am-8pm, 24 hrs card pump (BP cards only)

Westport - Caltex, Palmerston St, 5.30am-9pm, 7 days

Reefton - Fuel & Moore, Sinnamon St, 6am - 9pm weekdays and 7am -  8pm weekends

Reefton - Reefton Motors - Mobil, 60 Broadway, Opening hours 7am - 6pm seven days a week, 24 hour fuel card option

Lake Brunner/Moana - Lake Brunner Service Centre Open 7 days.

Greymouth - Z, Challenge, BP on Tainui Streets & Mobil, High Street – all open 7 days

Kumara - Kumara CardFuel 24/7, 75 Seddon Street, Kumara - eftpos and credit cards only.

Hokitika -  Challenge & BP – both on Fitzherbert Street, open 7 days

Franz Josef Glacier - Glacier Motors (Mobil) 7 days Summer 8am – 7.30pm Winter 8am-6.30pm

Fox Glacier - BP, Main South Rd, open 7 days

Haast - Johnston Motors – Caltex Haast Junction, Summer 8am-7pm, Winter 8am-6pm, 24 hour fuel pump takes fleetcards, cash, credit cards and eftpos with pins

Haast - Haast Beach Service Center – Allied and Mobil Card - Jackson Bay Road, Mon-Fri 8am-6pm, Sat-Sun 9am-5pm, closed Sundays in winter

West Coast Supermarkets

Karamea - 4 Square Supermarket, 103 Bridge Street, Hours vary between 8.30am-7pm daily

Westport - New World Supermarket, Palmerston St 8am-8.30pm, 7 days

Westport - Countown Supermarket, Fonblanque St 7am-9pm, 7 days

Reefton - Reefton Supervalue, 65 Broadway, Open 7 days - 8am to 7pm

Reefton- Reefton 4 Square, 47 Broadway, Open 7 days Mon - Fri 8am to 7pm, Sat & Sun 9am to 5pm

Lake Brunner/Moana - Lake Brunner Service Centre, Basic supplies available, (03) 738 0029
Open 7 days.

Greymouth - Countdown, Mawhera Quay, 7am – 9pm daily

Greymouth - New World, High Street, 7am – 9pm daily

Hokitika - New World, 116 Revell Street, Open 7 days 8am-8pm

Franz Josef Glacier- Franz Josef 4 Square, Open 7 days, 7.45am to dark

Fox Glacier - Fox Store, Main South Rd, open 7 days Summer 8am-8pm, Winter 8am-7pm

Haast - Haast Food Centre and Supermarket, 5 Pauareka Rd, all major credit cards accepted. Open 7 days

Haast - Haast Beach General Store, Jackson Bay Road, eftpos and credit cards accepted.Mon-Fri 8am-6pm, Sat-Sun 9am-5pm, closed Sundays in winter


Plan Ahead for

The West Coast is a massive region so plan ahead and make sure you do not get caught out without fuel. 

Even though the locals are very friendly and in most case will see you right, it might pay for you to know that between certain towns there are no petrol stations for quite some distance!

  • Westport to Greymouth - 101km, 1 hour 15 mins
  • Kumara to Arthurs Pass -  71km, 50 mins
  • Arthurs Pass to Christchurch - 150km,  2 hours.
  • Haast to Makarora - 80km, 55mins

It takes much more than one day to get from the top in Karamea to the bottom in Haast. About 4 nights and 3 days are the minimum it takes to see the whole region in all its diversity - Take Your Time, Take It In....

 Road shot
Services in

Arthur's Pass Village has a General Store & Cafe with a Fuel Pump, 2 restaurants, DOC Visitor Information Centre, public toilets at the Train Station as well as various accommodation options.

The Village is the starting point for many walks for all levels of fitness and varying lengths of time from short walks to multiday ones.

For more information see the
Arthurs Pass website.

 Keas at Otira Viaduct
Services in

Makarora plays host to chalet accomodation and a camping site, a cafe, bar & shop, petrol & diesel pumps plus sightseeing options of walks, jetboat trips or scenic flights.

Makaroroa is halfway between Haast and Wanaka and makes for a delightful stop to refresh and relax, breaking up your journey to soak in the surroundings.

For more information visit the Makarora website .

 Makarora Tourist Centre